Privacy Policy

Last updated: August 21, 2025

Our Commitment to Privacy

At Home Hero, we take your privacy seriously and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. We comply with GDPR and Danish data protection laws.

Information We Collect

Account Information

  • Name and email address (via Clerk authentication)
  • Profile preferences and settings
  • Property search preferences and saved searches

Property Data

  • Properties you save, compare, or add notes to
  • Financial calculations and scenarios you create
  • Documents you upload (stored securely on Vercel Blob)

Usage Data

  • Pages visited and features used
  • Search queries and filters applied
  • Device and browser information

How We Protect Your Data

  • All data is encrypted in transit using HTTPS/TLS
  • Sensitive data is encrypted at rest in our database
  • Authentication handled by Clerk with industry-standard security
  • Regular security audits and updates
  • Strict access controls and monitoring
  • Data stored in EU regions (compliance with GDPR)

How We Use Your Information

  • To provide and maintain our service
  • To personalize your property search experience
  • To save your preferences and calculations
  • To send important service updates (not marketing)
  • To improve our platform based on usage patterns
  • To comply with legal obligations

Third-Party Services

We use the following third-party services:

  • Clerk: Authentication and user management
  • Neon: Database hosting (PostgreSQL)
  • Vercel: Hosting and file storage
  • OpenStreetMap/Nominatim: Geocoding services
  • DAWA: Danish address registry

Each service has its own privacy policy and data handling practices.

Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at privacy@homehero.dk

Questions? If you have any questions about this Privacy Policy, please contact us at privacy@homehero.dk